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Amdocs and AWS Form Strategic Collaboration to Enhance AI-Driven Telecom Modernization
Amdocs has announced a new multi-year strategic collaboration with Amazon Web Services (AWS) aimed at modernizing the telecommunications industry through AI. This partnership integrates Amdocs' aOS agentic operating system with AWS's AI and cloud technologies, enhancing service providers' operations and customer experiences.
The collaboration leverages Amdocs' deep industry expertise and AWS's advanced AI capabilities to streamline core operations and foster innovation. Together, they are accelerating the pace of cloud transformation, with a notable modernisation project underway at a leading North American communications provider.
The collaboration focuses on four primary areas: Agentic Services, Autonomous Networks, AI Factory and Enterprise AI Monetization, and Agentic Contact Center and Customer Experience. These initiatives aim to reduce cloud migration timelines, create intelligent network operations agents, and strengthen AI strategies for telcos.
R. H.
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