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Consumer Cellular Strengthens AI Partnership with Amdocs
Amdocs has announced an expanded multi-year agreement with Consumer Cellular to enhance its Mobile Virtual Network Enabler (MVNE) capabilities. The partnership focuses on integrating Amdocs' AI & Data Platform, Customer Experience Insights, and the amAIz Suite to enrich Consumer Cellular's services. This integration aims to streamline MVNO onboarding, automate operations, and provide personalized customer experiences.
The partnership builds on Amdocs' recent deployment of its connectX platform, focusing on delivering real-time, predictive analytics and automation intelligence. This expansion is set to improve Consumer Cellular's operational efficiency, accelerate time-to-market, and boost partner enablement.
Consumer Cellular COO Elizabeth Hunter highlighted that the collaboration enhances MVNE capabilities with AI-driven insights benefiting partners. Amdocs' Anthony Goonetilleke emphasized the importance of personalized interactions in the rapidly growing MVNO market.
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