Intershop Unveils AI Innovations for B2B Commerce

Intershop Communications AG has introduced its AI Copilot and agent, marking a significant step in B2B commerce. Key partnerships, particularly with Microsoft, are enhancing Intershop's AI capabilities. The launch aims to accelerate digital transformation in the manufacturing and wholesale sectors. Companies like Einkaufsbüro Deutscher Eisenhändler and SCC France have adopted these innovations, optimizing their sales processes.

The AI Copilot offers practical solutions by streamlining customer inquiries and processes. Intershop's architecture allows seamless integration of AI, offering flexibility and scalability for businesses. The collaboration with Microsoft underscores the strategic establishment of competitive advantages for SMEs in Europe.

With the upcoming Intershop Spring 25 Release, additional AI solutions will be unveiled, focusing on efficiency and improved customer experiences. CEO Markus Klahn emphasizes the transformation towards an "AI-first" approach, preparing businesses for future challenges through AI-human symbiosis.