Quadient Maintains Leadership Status in the SPARK Matrix™ 2025 for CCM

Quadient, listed on Euronext Paris under the symbol QDT, has been named a leader in the SPARK Matrix™ 2025 report for Customer Communications Management (CCM) for the fifth consecutive year. This ranking was made by QKS Group, recognizing Quadient's advanced artificial intelligence (AI) capabilities to optimize the personalization and effectiveness of customer interactions.

The SPARK Matrix report highlights the importance of AI in enhancing customer interactions, with notable improvements at Quadient in sentiment analysis and scoring, multilingual translation, and personal data management. Additionally, customer journey orchestration and the platform's adaptability to organizations' diverse regulatory and technological needs are also cited.