Fulltime AI Raises $1 Million to Bring an AI Front Desk to Home Service Businesses and Replace Call Centers

Montreal, Quebec, Canada, September 1st, 2026, FinanceWire

Fulltime AI, a startup based in Montreal that provides AI front desk solutions, has raised $1 million from Valsoft Corporation, a global leader in vertical market software. Announced on August 18, 2026, the investment will accelerate the deployment of Fulltime’s technology for service businesses, especially operations that depend heavily on the phone, such as call centers and home service companies handling urgent calls, ensuring no client lead is ever missed.

Built and Monitored by a Team in Montreal

Unlike black box AI tools, Fulltime is built and monitored daily by its team in Montreal, ensuring continuous refinement of call handling and escalation logic. Led by Vincent Vanier, William Matte and Thomas Fredrich, the company serves as a complete front desk replacement, managing inbound calls, automated follow-up messages and outbound reengagement to prevent lost leads.

“Building Fulltime AI in Montreal allowed us to leverage one of the world’s most sophisticated AI talent pools to solve a massive, real world industry problem.” - Thomas Fredrich, Head of Product at Fulltime AI.

Replacing the Call Center, Not Just the Phone

One early customer, an HVAC company handling high call volumes, relied on a traditional call center to manage inbound demand, but customers were routinely stuck in a queue and hung up before ever reaching an agent. After replacing that call center with Fulltime, the company reduced its base front desk cost by more than 50 percent while capturing twice as many calls and leads, since every caller now gets answered instantly instead of waiting in line.

Backed by Valsoft Corporation

The $1 million investment comes through Valsoft’s AI Ventures program, which connects entrepreneurs with real world problems to solve across its 150 plus vertical software companies. Valsoft acquires and develops vertical market software businesses that provide mission critical solutions in their respective niches, investing for the long term so those businesses gain global expertise and shared best practices while keeping their entrepreneurial spirit inside a decentralized structure. Its track record includes over 130 acquisitions and more than $400M raised from top tier investors such as Viking Global Investors, Portage Capital Solutions and PROPELR Growth.

With that backing, Fulltime intends to redefine the AI workforce for service businesses globally, serving emergency operations and companies that run on call centers by answering every call instantly in English and French, automating follow up emails and outbound reengagement, and turning missed calls into booked jobs.

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